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  1. My Internet connection appears slow, why does it take so long to open my return?

  2. My screen resolution is 800 X 600. Why do I get a message telling me that it isn't?

  3. I accepted the user agreement, why won't the tax program start?

  4. What browsers are supported?

  5. When I went back to the program, I clicked on refresh, and got a Server Not Found error. What happened?

  6. When moving from page to page or attempting to print, why do I get the following error message: "This page contains both secure and nonsecure items. Do you want to display the nonsecure items"?

  7. I don't seem to have any problem connecting to your website, but when I click on your links nothing happens.
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