How can I get help while preparing my taxes?

Numerous resources to aid you in completing your taxes are included in the program. Help links can be found on the right side of each page and most pages contain links to detailed explanations.

  • The search feature gives you step-by-step instructions on where to enter most common tax items.

  • Helpful FAQs that cover the most common questions are available.

  • The "Get Help" link will open the "Help Center" which includes:

    • Help on this page with specific answers for the page on which you are currently working.
    • Where Do I Enter... provides you with step by step instructions for entering your tax information.
    • Frequent Questions provides you answers to common questions.
    • Quick Navigation allows you to easily navigate to a particular section of your return.
    • The Tax Guide gives easy-to-understand explanations of virtually any tax issue you're likely to encounter. The Tax Guide also provides information about deductions and credits you may not know about to help you minimize your taxes and maximize your refunds.
    • Contact Via E-mail Our GOAL is to respond to e-mail requests within 24 hours.
    • Online Chat - Get the answers to your questions now. Text chat with our support staff while you work on your return.

Taxes Made Simple

Try before you buy!

  • Start free!
  • Only pay when you file!
  • Completely free for 1040EZ filers!

Find the right version for you!

Compare All Products
  • Preparing Your Taxes provides information about using this program and gives answers to many frequently asked questions about this program and your taxes.